Welcome to "twigs" By accessing or using our platform, you agree to comply with and be bound by the following terms and conditions. If you do not agree with these terms, please do not use our services.
Use of the Platform
Eligibility: You must be at least 18 years old or have the consent of a guardian to use twigs services.
Account Responsibility: You are responsible for maintaining the confidentiality of your account and password and for all activities that occur under your account.
Prohibited Activities: You agree not to misuse the platform, including but not limited to creating malicious links, spamming, or violating any applicable laws or regulations.
Services Provided
Link Shortening: twigs offers link shortening services for personal and professional use. You retain ownership of the original URLs you provide.
Link Trees and QR Codes: We allow users to create customized link trees and QR codes.
Analytics: twigs provides analytics on the performance of shortened links and QR codes.
Content and Ownership
You retain all rights to the content you upload or generate using twigs .
By using our services, you grant twigs a non-exclusive, worldwide license to use the content for the purpose of providing the service.
Privacy and Data
Your use of the platform is also governed by our Privacy Policy.
Termination
twigs reserves the right to suspend or terminate your access to the platform at any time for violations of these terms or other lawful reasons.
Users may terminate their accounts at any time through the account settings.
Consumer Right to Cancel
If you are a Consumer and unless the below exception applies, you have the right to cancel this Agreement and return the Product within 14 days without giving any reason. The cancellation period will expire after 14 days from the day after completion of the Transaction. To meet the cancellation deadline, it is sufficient that you send us your communication concerning your exercise of the cancellation right before the expiration of the 14 day period.
To cancel your order, you must inform Paddle of your decision. To ensure immediate processing, please do so by contacting Paddle here. Please note that in respect of subscription services your right to cancel is only present following the initial subscription and not upon each automatic renewal.
Refund Policy
Refunds are provided at the sole discretion of Paddle and on a case-by-case basis and may be refused. Paddle will refuse a refund request if we find evidence of fraud, refund abuse, or other manipulative behavior that entitles Paddle to counterclaim the refund.
This does not affect your rights as a Consumer in relation to Products which are not as described, faulty or not fit for purpose.
Limitation of Liability
twigs will not be liable for any indirect, incidental, or consequential damages resulting from your use of the platform.
Governing Law
These terms shall be governed by and construed in accordance with the laws of the jurisdiction in Kingdom of Saudi Arabia which twigs operates.
Changes to Terms
twigs reserves the right to modify these terms at any time. Users will be notified of significant changes via email or platform notifications.
If you have any questions about these terms, please contact us at contact form.